Shipping:
LifeBalm uses UPS & USPS.
              UPSUSPS

LifeBalm ships Monday through Friday. All Orders placed by 3:00pm Mountain Standard Time, Sat, Sun or a Holiday will be processed & shipped the next business day, once billing and credit information have been authorized and verified.

Free Shipping:
Orders in the United States $100 & over will receive Free Shipping. On Free Shipping orders LifeBalm will use the least expensive of the USPS with confirmation or UPS Ground methods for that particular order.

International Orders $300 & over will receive Free Shipping as long as item(s) will fit in one large box. Customs requires that if multiple boxes are shipped that the invoice matches items in the box. Lifebalm then has to separate the order & is charged per box. If an order requires more than one box LifeBalm will ship the most expensive box for free and will charge the other box(es) for actual shipping cost(s).

Tracking Orders:
If your order was shipped by UPS you will be sent an order confirmation e-mail once your order has been received, processed & shipped. This e-mail will include the UPS tracking number.

Return/Exchange Policy:
We gladly accept returns for refund or exchange within 14 days of delivery.

* ALL SALES FINAL after 14 days of delivery.
* RETURNS FOR REFUND will ONLY be accepted for items that have not been opened. Please note that shipping charges are non-refundable. Refunds are posted within 72 hours.
* RESTOCKING FEE items approved for return will have a 25% restocking fee.

How to Send Merchandise Back to Us:
Please pack and secure your item(s) securely and include all parts. For your protection, we recommend that you insure your package. LifeBalm is not responsible for items lost in transit. Merchandise should NOT be sent to the return address on the actual shipping label. All return items should only be sent to the following address:

LIFE BALM CUSTOMER SERVICE
912 West 1620 South
Payson, Ut.
84651


International fees:
International orders may be liable for customs tax. Additional duties/taxes may be charged in certain countries upon receipt of the merchandise. These fees vary worldwide. When applicable, any additional tax or duty is the responsibility of the customer in his own country, when the merchandise is to be delivered. Lifebalm does not charge for or pay these taxes, as they are specific to each country.

Life Balm © 2005-2013 | Natural Herbal Treatments | Payson, UT 84651 | 1.877.309.2566


Any information found on this website should be discussed with your health care professional as it relates to your individual health & concerns. Any claims made about specific herbal products on or through this site have not been evaluated by the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease. The information provided herein is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any natural product label or packaging. As such, you should not substitute this herbal information for medical diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with your health care professional before starting any diet (mucusless diet, 3 Day Cleanse etc...), exercising or before taking any medication, or if you have or suspect you might have a heal the problem.