Shipping:
LifeBalm uses UPS & USPS.
 
LifeBalm ships
Monday through Friday. All Orders
placed by 3:00pm Mountain Standard
Time, Sat, Sun or a Holiday will
be processed & shipped the next
business day, once billing and credit
information have been authorized
and verified.
Free Shipping:
Orders in the United States $100
& over will receive Free Shipping.
International Orders $199 &
over will receive Free Shipping.
*On Free Shipping orders LifeBalm
will use the least expensive of
the USPS with confirmation or UPS
Ground methods for that particular
order.
Tracking
Orders:
If your order
was shipped by UPS you will be sent
an order confirmation e-mail once
your order has been received, processed
& shipped. This e-mail will
include the UPS tracking number.
Return/Exchange Policy:
We gladly accept returns for
refund or exchange within 14 days
of delivery.
after 14 days of delivery.
will
ONLY be accepted for items that
have not been opened. Please note
that shipping charges are non-refundable.
Refunds are posted within 72 hours.
items approved for return will have a 25% restocking fee.
How to Send Merchandise
Back to Us:
Please pack and secure your
item(s) securely and include all
parts. For your protection, we recommend
that you insure your package. LifeBalm is not responsible for
items lost in transit. Merchandise
should NOT be sent to the return
address on the actual shipping label.
All return items should only be
sent to the following address:
LIFE BALM CUSTOMER
SERVICE
912 West 1620 South
Payson, Ut.
84651 |
